Warnings & complaints
Check a firm name or website against published regulator warnings, suspected clone firms and investor complaints before you send money.
Coverage: Firms with licence warnings, enforcement flags or complaints
Showing 60 of 228
| Firm named in warning | Regulator | Website / domain | Published | Source |
|---|---|---|---|---|
Rineplex / rineplex.com Unauthorised | FCA | www.rineplex.com | 2025-11-25 | Regulator notice ↗ |
Exalonest Unauthorised | FCA | www.exalonest.com | 2025-12-04 | Regulator notice ↗ |
Hypersfunds.com Unauthorised | FCA | www.hypersfunds.com | 2025-11-26 | Regulator notice ↗ |
www.trustearnerscapital.com Unauthorised | FCA | www.trustearnerscapital.com | 2025-12-09 | Regulator notice ↗ |
AIEXPERTOPTIONS Unauthorised | FCA | aiexpertoptions.com | 2025-11-21 | Regulator notice ↗ |
Teloft Vest Unauthorised | FCA | www.teloftvest.com | 2025-10-31 | Regulator notice ↗ |
SMARTFXEXPERTS Unauthorised | FCA | smartfxexpert.com | 2025-11-21 | Regulator notice ↗ |
FMINNG / fminng.com Unauthorised | FCA | www.fminng.com | 2025-11-19 | Regulator notice ↗ |
STONEBRIDGE ENTITY GROUP Unauthorised | FCA | www.stonebridgeentitygrp.com | 2025-11-12 | Regulator notice ↗ |
CORELINK BANK Unauthorised | FCA | corelinkbank.com | 2025-11-21 | Regulator notice ↗ |
Hanu Investments / hanuinvestments.com Unauthorised | FCA | hanuinvestments.com | 2025-11-21 | Regulator notice ↗ |
Focused Stock Company (Clone of FCA authorised firm) Suspected cloneUnauthorised | FCA | fcsstock.com | 2025-11-18 | Regulator notice ↗ |
Cmglobalmarket Unauthorised | FCA | www.cmglobalmarket.com | 2025-11-06 | Regulator notice ↗ |
Crypto Rockets Unauthorised | FCA | www.crypto-rockets.net | 2025-11-19 | Regulator notice ↗ |
Gopal Fx Unauthorised | FCA | gopalfx.com | 2025-11-05 | Regulator notice ↗ |
www.fincrestglobal.com Unauthorised | FCA | www.fincrestglobal.com | 2025-12-09 | Regulator notice ↗ |
Fortradevip.com (clone of FCA authorised firm) Suspected cloneUnauthorised | FCA | pc.fortradevip.cc, https: | 2025-11-26 | Regulator notice ↗ |
ascotcapitalltd.com Unauthorised | FCA | www.ascotcapitalltd.com | 2025-10-31 | Regulator notice ↗ |
New Surface Unauthorised | FCA | www.nursurface.com | 2025-12-08 | Regulator notice ↗ |
Capital Prime Trade Unauthorised | FCA | www.capitalprimetrade.com | 2025-11-26 | Regulator notice ↗ |
FX Alphabot / FX Alpha AI Unauthorised | FCA | fxalphabot.com | 2025-11-13 | Regulator notice ↗ |
Titanium / titaniumbridges.com Unauthorised | FCA | titaniumbridges.com | 2025-11-26 | Regulator notice ↗ |
Elite Mastery Unauthorised | FCA | www.edgestrategiesfx.com | 2025-11-03 | Regulator notice ↗ |
Hewitt Venture Group Unauthorised | FCA | www.hewittventuregroup.co.uk | 2025-12-03 | Regulator notice ↗ |
Rampsecureprofits.com Unauthorised | FCA | www.rampsecuredprofits.com | 2025-10-31 | Regulator notice ↗ |
PRIME CAPITAL TRADE Unauthorised | FCA | primecapitaltrade.com | 2025-11-21 | Regulator notice ↗ |
@TrippatradingFX Unauthorised | FCA | www.trippatradingfx.com | 2025-11-07 | Regulator notice ↗ |
LIVEOPTIONSFX Unauthorised | FCA | liveoptionsfx.com | 2025-11-21 | Regulator notice ↗ |
ExquisiteDefi / exquisitedefi.com Unauthorised | FCA | exquisitedefi.com | 2025-11-26 | Regulator notice ↗ |
Copy ADK Unauthorised | FCA | www.copyadk.com | 2025-11-05 | Regulator notice ↗ |
UnitedCapitalimited.com Unauthorised | FCA | www.unitedcapitallimited.com | 2025-12-09 | Regulator notice ↗ |
www.intergrafinholdings.com Unauthorised | FCA | www.intergrafinholdings.com | 2025-12-09 | Regulator notice ↗ |
Prezee Finance / prezzeefinance.online Unauthorised | FCA | prezzeefinance.online | 2025-11-11 | Regulator notice ↗ |
Alchemy Investment Unauthorised | FCA | www.alchemy-investment.ltd | 2025-11-05 | Regulator notice ↗ |
PrimeEquityMine / prime-equitymine.net Unauthorised | FCA | prime-equitymine.net | 2025-11-10 | Regulator notice ↗ |
@FutureForex Unauthorised | FCA | www.hussainbuxkhosa80.systeme.io | 2025-11-07 | Regulator notice ↗ |
Nebula Wealth AI / nebula-wealthai.net Unauthorised | FCA | nebula-wealthai.net | 2025-12-08 | Regulator notice ↗ |
@SmartScalpFX Unauthorised | FCA | www.en.smartscalpfx.com | 2025-11-07 | Regulator notice ↗ |
Wealthy Active FX Trade Unauthorised | FCA | www.wealthyactionfxtrade.com | 2025-11-18 | Regulator notice ↗ |
Genesis AI Capital / GAI Capital Unauthorised | FCA | gai-capital.com | 2025-11-11 | Regulator notice ↗ |
Kingspoint IC / kingspoint-ic.com Unauthorised | FCA | kingspoint-ic.com | 2025-11-06 | Regulator notice ↗ |
Trade Optimization Option / tradeoptimizationoption.pro Unauthorised | FCA | www.tradeoptimizationoption.pro | 2025-12-08 | Regulator notice ↗ |
PRIDEFX Unauthorised | FCA | www.pridefx.top | 2025-11-13 | Regulator notice ↗ |
Vaultschain.com Unauthorised | FCA | www.vaultschain.com | 2025-12-08 | Regulator notice ↗ |
www.gfvworldltd.com Unauthorised | FCA | www.gfvworldltd.com | 2025-12-09 | Regulator notice ↗ |
itrustexpertfx.com Unauthorised | FCA | itrustexpertfx.com | 2025-11-21 | Regulator notice ↗ |
innovatexcapital.pro (Clone of FCA registered firm) Suspected cloneUnauthorised | FCA | innovatexcapital.trade | 2025-11-26 | Regulator notice ↗ |
Monovex / monovex.com Unauthorised | FCA | monovex.com | 2025-11-28 | Regulator notice ↗ |
www.choldingsltd.com Unauthorised | FCA | www.choldingsltd.com | 2025-11-13 | Regulator notice ↗ |
Intechglobal.org Unauthorised | FCA | www.intechglobal.org | 2025-10-31 | Regulator notice ↗ |
Profit Forth Trades Unauthorised | FCA | www.profitforthtrades.com | 2025-11-13 | Regulator notice ↗ |
Lifestocks-Investment / lifestocks-investment.org Unauthorised | FCA | www.lifestocks-investment.org | 2025-11-19 | Regulator notice ↗ |
MERCHANT TRADE INVESTMENT Unauthorised | FCA | www.merchanttradeinvestment.com | 2025-11-14 | Regulator notice ↗ |
GLOBALTRADEFUSION / globaltradefusion.com Unauthorised | FCA | globaltradefusion.com | 2025-11-20 | Regulator notice ↗ |
FIRST PRUDENTFX Unauthorised | FCA | firstprudentfx.com | 2025-11-14 | Regulator notice ↗ |
Metric Analysis Robo Unauthorised | FCA | www.metricsanalysisrobo.com | 2025-11-17 | Regulator notice ↗ |
PRIMEFX INVESTMENTS Unauthorised | FCA | primefxinvestment.com | 2025-11-14 | Regulator notice ↗ |
Aliglobalmarketearning Unauthorised | FCA | www.aliglobalmarketearning.top | 2025-12-09 | Regulator notice ↗ |
Mulfix-Earners Unauthorised | FCA | www.mulfix-earners.ltd | 2025-11-14 | Regulator notice ↗ |
Changex Capital / Changexcapital Ltd Unauthorised | FCA | changexcapital.io, changexcapital.com | 2025-11-13 | Regulator notice ↗ |
Showing 60 of 76
Complaints are reproduced as submitted to the original source. They are allegations, not established facts, and the complainants’ identities have not been verified.
ACY (Australia): after I set a stop-loss the order slipped 1,200 points. Customer service said it was market volatility — so what is a stop-loss for? Can anyone do something about this platform?
I requested a USD 9,000 withdrawal on the 15th of last month and have seen nothing since. At first customer service told me to email [email protected]; I sent three emails with my trading records and did not even get an automatic reply.
Everyone beware of this platform's "profit trap"! My personal experience proves their system has selective malfunctions—instantly closing positions when you're at a loss, but freezing when you're profitable. They forcibly deducted $630 in profits and intentionally blocked the clo...
I set a stop-loss, but it was completely useless—the account got liquidated directly, and all the principal was gone! I asked customer service, and they replied, "The spread was too large, making the stop-loss invalid"—this is clearly a scam!
Mentre scorrevo TikTok mi è apparso per caso un annuncio di VT Markets, e un tizio che si presentava come account manager mi ha contattato spontaneamente, dicendomi che c'era una promozione "deposita 100 e ricevi 200". All'inizio ero diffidente, ma ho chiacchierato con lui per qu...
Am Anfang war die Einzahlung reibungslos, der Kundenservice antwortete rund um die Uhr sofort. Als mein Kontostand dann fünfstellig wurde, drehte die Plattform plötzlich das Gesicht – die Auszahlungstaste reagierte nicht, die Kundenbetreuung antwortete automatisch mit "Wartungsar...
Tài khoản đang giao dịch, nhưng bị khóa tài khoản. Không rút tiền về được.
Unable to withdraw funds.
After depositing I was told I had to trade 700 lots before I could withdraw. Customer service claimed this was “to build trading discipline” and recommended only very high-leverage instruments. With just USD 5,000 in my account I was pushed into trading 20 lots of gold and was liquidated after two swings. My withdrawal request has been pending for ten days and customer service only says it is “in process”. The trade records show huge slippage on those forced trades. I have contacted Bank Negara Malaysia.
sàn này Scam nhé, nạp nhưng kg rút được tiền đây
I will never forget that trading day: when the market price’s normal fluctuation hit my $181 stop-loss, suddenly the entire trading interface turned red with warnings, showing my account was permanently frozen due to “extreme risk behavior”! After carefully calculating: my account…
This platform’s slippage hurt me badly. At exactly 10:00 on 30 July the market was calm, yet both my buy and sell orders slipped 5 points. My sell order was a limit order and it was filled early. Other platforms showed nothing like that spread. Customer service first blamed my network, then called it an “industry standard”. When I asked for the liquidity data at that moment, they could not produce it. A fixed pattern of slippage like this looks like manipulation in the back office.
I was completely scammed by SwiftTrader's "fast withdrawal" promise! When opening the account, the account manager swore that withdrawals would be processed "within 72 hours," but my $17,518 withdrawal request dragged on for 58 days! During this time, the platform's behavior was...
Ngày 4/9/2024 sau khi trade thắng tôi không thể rút tiền , lý do là sàn nói tôi vừa mua vừa bán 1 cặp tiền btcusd bắt nạp tiền vào khôi phục điểm tín dụng mới cho rút, sau khi nạp thêm vào tôi thực hiện lệnh rút không được lại báo treo vì tài khoản không đủ vip để thưc hiện lệnh...
On 3 April I placed a manual long trade on the UK100 index, held it for a little over ten minutes and closed at a profit. The platform then told me the trade had not been filled at that price, changed the execution price and cancelled the profit. If I was not filled at that price, why did the trade show as filled and in profit? It looks like a dealing-desk platform cancelling client profits. If they can show the order was genuinely sent to the market at that price, I will accept the cancellation; otherwise I hope the profit is restored.
Exness’s technical failure did real damage. On the morning of 7 April everyone running EAs on the Real9 server was hit: my MT4 interface froze completely and I could not even close manually. The platform still claims it was a “network environment problem”, but I use a professional VPS on a wired connection with a stable ping throughout. The timing was suspicious, exactly when the market was most volatile; screenshots in a group chat showed other servers trading normally. After the liquidation, customer service just pasted the disclaimer that “technical failures are not compensated”.
I have traded on this platform for three months and the first few withdrawals of a few hundred dollars went through normally. Last week my account reached USD 1,288 and I wanted to withdraw it to pay rent, but the platform suddenly demanded “advanced verification”. I had already uploaded my ID and bank card; every time I ask, customer service says it is “under review” and goes silent when asked for a timeline. Yesterday I found my account had been switched to “risk control” status and I can no longer even trade. This is clearly an excuse to keep my money.
Como pequeño comerciante en Montevideo, pensé que Invesa Capital me ayudaría a mejorar mi vida. El año pasado abrí una cuenta con mis ahorros de 5000 dólares, pero el infierno comenzó cuando intenté retirar. Primero dijeron que debía pagar un "impuesto de transferencia internacio...
मैं एक सेवानिवृत्त शिक्षक हूँ, और मैंने अपनी पूरी ज़िंदगी की कमाई (1.5 करोड़ रुपये) Capitalix प्लेटफॉर्म में निवेश कर दी। शुरुआती नुकसान के बाद, उन्होंने मुझे झूठी उम्मीदें दिखाईं — पहले सामान्य ग्राहक सेवा ने कहा कि वे मेरे पैसे वापस दिला सकते हैं, फिर एक "वरिष्ठ प्रबंधक" ने 3 म...
The actions of this broker are absolutely lawless! I had profitable crude oil and gold positions in my account, but suddenly they were frozen with the reason being "violation of trading terms." When I asked them to specify which rule was violated, they actually said, "The company...
When the U.S. non-farm payroll data was released, I made two trades on the platform and got completely screwed! I had placed a sell-stop order for USD/JPY at 161.62, but the platform executed it at 161.38, costing me 23 pips for no reason. Even worse, my buy order for USD/CHF at...
Slippage happens very frequently with this software. When liquidity is thin or volumes are low, orders easily slip, especially outside trading hours or at the open after holidays. I suffered repeated slippage that caused large losses, and slippage also left my orders partially filled or not filled at all.
The scam tactics are utterly despicable! Not only do they manipulate charts, but they've also invented a robbery tool called "dynamic spreads." My crude oil orders frequently encounter sudden spread expansions to $15 (normally below $3), and customer service actually claims this...
Three of my gold orders at Equiti were liquidated. Gold did rise at the Monday open on 4 December, but no major platform quoted above 2185, while they liquidated me at 2186+. CME futures data did not even break 2183. When I asked for their hedging records and regulatory proof, they ignored me. I deposited more than 5 million in total on this platform. Their quotes were clearly out of line with the international market. I have kept all trade records and market data comparisons.
Gold rose and I was about to close, when the platform suddenly froze. After logging back in the price was lower and all my profit was gone. Customer service said it was a “network problem”, but other platforms were working normally.
I am an ordinary investor and opened an FXGT account on 26 July 2024, believing the platform was legitimate. A few days later I had made several successful trades and earned a profit of USD 1,150. When I tried to withdraw it, the platform without warning deducted all the funds in my MT5 account and even deleted all trade records and my user ID. Worse, it accused me of fraudulent behaviour, ignoring the facts. This destroyed my trust in the platform. Without any notice or explanation, FXGT reversed all my trades and confiscated the profit in full, and it also locked my MT5 account so I cannot look up any trade details…
Initially, they offered a 100% deposit bonus. After receiving the bonus, odd things started to happen. While trading, the bonus was suddenly withdrawn and shortly after, my account suffered from negative floating. When I tried to close the position, I couldn't. The negative float...
Severe slippage caused the client’s account to be liquidated.
test
I lost $50,000 because of the platform's "capital protection plan"! They lured me in with promises like "100% compensation for losses in the first month." But when I actually incurred losses, customer service pointed to fine print requiring "completion of 50 trades"—something nev...
I entered the Hang Seng Index position when the market was normal, but I was surprised because the price was far above the quote price in the market... then I quickly liquidated it but again the liquid price was not on the chart and instead made my equity minus
At 8:30 pm on 28 May 2024 there was a US data release. My stop-loss was set at 2338, and after the release the high was only 2337.24, yet my position had already been closed automatically.
My hands are still shaking! Last month I opened a forex account with Markets4you and finally earned $409, only to see an "insufficient balance" message when I clicked the withdrawal button. What’s even scarier is that upon checking the transaction history, I discovered the platfo...
I naively thought this was a platform I could trust because its fees were low, and I made money on it. But as I kept making profits they disabled my account. I submitted a withdrawal request; customer service never replied and the request was never approved. I realised it is just a scam. Don’t believe a word they say.
I deposited USD 3,000 and used an agent’s copy-trading service running a martingale strategy, which doubled the balance. When I applied to withdraw, the platform blocked it.
At first customer service said mainland clients could deposit and withdraw normally, and I kept all the chat records. Now that I have made a profit and want to withdraw, they say company policy has changed and I must have a Hong Kong or Singapore bank account. They then “helpfully” recommended a partner intermediary to open an overseas account for a 15% fee, which turned out to be a shell company. It is a chain of traps: a low barrier to attract deposits, then obstacles at every step when you withdraw. My principal of 80,000 plus 20,000 in profit is stuck.
My account number is 80041883. After trading EUR/USD on 2 December last year I found all my orders had severe slippage, causing losses and preventing me from closing. The platform does not allow video uploads, but I recorded a slippage test on 3 December and still saw severe slippage, including on closing orders, while the market was not moving at all. I believe this is a technical problem and fault on the platform’s side.
unable to withdraw
Lost all the money! The most ironic part is that the account manager later sent me the "Investor Risk Disclosure," claiming it was all due to "normal market fluctuations." This kind of fraud disguised under legal pretense makes it hard to even gather evidence for a police report!
Orders always filled using another price After I profitied and have been successful in the trading, JustMarkets started to impose limit on my trading now. I asked customer service, and they replied "insufficient market liquidity," but other platforms had completely normal quotes...
Sàn này can thiệp giá khi ra tin, anh em cẩn thận, spread giãn kinh khủng
Fintexpert staged a grand show before shutting down—first suddenly launching an "anniversary celebration" to encourage existing clients to deposit more funds, then spreading false news about "securing Swiss regulation," and in the final phase, even fabricating screenshots of succ...
ACY Australia, ACY Securities and Xiwan International are the same thing under different names. Slippage is severe and the platform freezes for at least 50 seconds; profitable orders ended up losing several hundred dollars after closing, and positions were closed maliciously from the back office. Not a good choice — avoid it.
Last year, I invested $30,000 in the BDSwiss forex platform. At first, trading went smoothly, and I made some profits. But when I tried to withdraw $29,000, the platform's customer service kept delaying with various excuses. First, they said a "financial review" was needed, then...
Urgent help needed! WealthWorld illegally misappropriated the USD in my account! When I logged in, I suddenly found all my positions liquidated, and the funds were labeled as "risk reserve" with no access. Customer service claimed it was because I was "suspected of arbitrage" and...
Hello, Login number 20014862 I would like to enquire about my trading position that is forced close all sudden during my trading. It raised my concern that Mt4 in system indicate the order is close at 16.07 where price is at 2868 but when I check the market price at kvb during th...
سلام عليكم كنت فاتح صفقات وتفاجاة الشركة سكرت الصفقات بدون السعر مايوصل الى الستوب لوز سلام عليكم كنت فاتح صفقات على بروكر جوست ماركت وكنت حاط ستوب لوز وتفاجاة بأن الشركة سكرت الصفقات بدون مايوصل السعر الى الستوب
Is your MT5 server made of paper? On Monday evening I was trading gold and could have closed at a profit at 2936, but the platform froze for four minutes. By the time I could act the price had jumped to 2940, wiping out USD 1,910 of profit. The technical reply was the most absurd part: they deny any server fault (even though every instrument was frozen from 11:38 to 11:42), refuse to provide the server logs for that period, and even implied I “should have set a take-profit in advance”.
I was completely scammed by this shady platform! At first, they said depositing would give a 50% bonus, and after I deposited 50,000, my account indeed showed 75,000. But when I made a profit of 100,000 and tried to withdraw, they first demanded a 20% income tax. After I paid, th...
I traded on this platform for three months and it went well at first. Last week I had USD 12,000 left in my account and wanted to add to my position, but deposits simply would not go through; the system kept saying “payment channel under maintenance”, and customer service just told me to wait. Worse, I tried to withdraw USD 5,000 and the status stayed at “processing”. Yesterday I received an email saying the platform’s overseas registration had been cancelled, and now I cannot even log in. People in a group chat say their office has long been empty.
This gold trade completely exposed the true face of this shady platform! I manually closed my long position at 2677.11, but the account record shows it was executed at 2676.77—a full 34 pips lower! What's even more infuriating: - There was barely any market fluctuation at the tim...
La semaine dernière, ma demande de retrait était clairement marquée comme "approuvée", mais l'argent n'est jamais arrivé. Au début, le service client a dit que "la banque avait besoin de temps pour traiter", puis ils ont complètement ignoré mes messages. J'ai vérifié mon relevé b...
لقد خدعتني من قبل مدير الحساب الشيطاني هذا وفقدت كل أموالي! كان يغدق عليّ بكلام معسول كل يوم: "أودع 50 ألف الآن وسأضاعفه لك الأسبوع المقبل ثم أسحب لك الأموال"، ولكن بمجرد أن أودعت الأموال تغيرت معاملته:- كلما طلبت سحب الأموال كان يخيفني: "السحب الآن سيجعلك تفوت فرصة صعود أسعار ال...
I placed a buy order at 2461 in advance with a stop-loss at 2459. After the data release the order should have filled at 2461 but slipped to 2470.4. The 2459 stop-loss was useless and I was stopped out at a loss.
ตามรูปเลยแบบนี้คิดว่ามันแปลกๆครับ
BE CAREFUL. Lost 100k+ in one month we fully understand that trade can be a loss but problem with this company is that they take decisions on ALL deals and then you had to fix problems yourself by just adding funds, one after the other until you reach to a point of losing ENTIRE...
This is the first time I have encountered such a company. The internal statements are different. One moment they say your order is strange and they won’t pay you. The other moment they say your principal can be used to make a profit and you can continue to trade. Your MT4 account...
I have reported the slippage problem six times and the platform just fobs me off. Last week it happened again; I took screenshots and filed a complaint, and customer service replied that it had been “passed to the technical department” — then nothing. The next day the same slippage happened again. When I asked why it was never fixed, they suggested I “adjust my trading strategy”. Slippage is clearly the platform’s problem, so why should I bear the loss?
I shorted BTC/USD at 12:00 AM on November 24th. The trend was normal at first, but at 12:30 AM, the market suddenly froze! The price didn’t move at all, showing "Off Quotes" (unable to close the position). I checked all financial calendars at the time—there was no news. I tried s...
To Gate.io’s global management, regulators, FinanceWiki and the crypto community: I am an ordinary user pushed to the brink by Gate.io, writing to expose how the exchange abused its power to freeze user assets and how its customer support system broke down completely. My family is going through a sudden crisis and a close friend is seriously ill, yet the platform, which calls itself “safe and efficient”, has answered only with automated messages and inhumane delays. Since mid-March 2025, when I found my account had been barred from withdrawals without reason, I have sent five emails, opened eleven live-chat sessions and called…
Warnings and complaints come from an imported dataset and have not been checked against the issuing regulator or the complainant. Complaints originally written in Chinese appear only after an editor has reviewed an English translation.
